Word of mouth is the best recommendation, says agent


Complete Estate Agents say corporate messaging matters, but word of mouth rules.

They say: “We don’t trust brands, we trust people - it’s always been this way.

“Word of mouth is a proven way of driving business. When clients give a thumbs-up, the endorsement carries powerful credibility that businesses cannot duplicate in advertisements. Little wonder, then, that customer reviews can pack the same punch online.

“Maybe even more, because of the internet’s power to distribute customer comments more widely and rapidly than word of mouth.”

One of their customers commented: “After meeting Sean and Marco in the office, we were so impressed by their warm and welcoming ‘vibe’ we chose Complete to market our home.

“From the initial valuation with Brian (which was amazing - his passion and enthusiasm was contagious) through to the offer and subsequent sale, we were elated with the service Complete extended to us as clients.

“Lauren was the member of the team whom we dealt with weekly - from the very first viewing she conducted in our home to the email confirming exchange had taken place.

“Her professionalism outshone our expectations and reassured us that estate agents are not ‘robots in suits pushing for a sale’.

“She gave regular updates regarding our sale and very helpful advice when it was needed most.

“We have wholeheartedly recommended our friends and relatives to pop in for the Complete experience when they want to purchase or sell.

“The whole team were an absolute joy to work with and we would have no reservation buying or selling with Complete again.”

Visit allAgents.co.uk for more online customer reviews.

Complete Estate Agents are ranked third in Leamington - these rankings are used as a benchmark for helping both consumers and agents to compare agents based on their customer satisfaction levels.