DCSIMG

The Royal Spa Centre and Town Hall

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About us

Whatwe do.

We are a theatre andcinema complex which is owned and operated by Warwick District Council.

We are dedicated to bringing the best available theatre and entertainment toaudiences in central Warwickshire and the wider region; and to offer thoseaudiences a high quality experience when they visit us.
 
We are also committed to being the natural home to a wide range of localamateur arts and drama groups and other community organisations.


Our buildings.

There are four buildingsthat we operate:

TheRoyal Spa Centreon Newbold Terrace,is a purpose built theatre and was opened in 1972 by Anthony Eden, the formerPrime Minister and MP for Leamington Spa and Warwick. It has a main stageauditorium with 664 seats and a Studio Theatre with 188 seats, which alsooperates as a cinema.

TheTown Hallon The Parade was opened in 1884 and hastwo main rooms. One, the Council Chamber is still used as such by WarwickDistrict Council and the second, The Assembly Hall, is a 250 seat performancespace used for a wide range of performances, hirings and events by localgroups.

TheGlasshouseStudiois part of the temperate house complex which opened in 1999 inJephsonGardens. It is a contemporary teachingstudio, exhibition space and meeting room which can accommodate up to 35people .

TheSouth Lodgeis one of theoriginal entrance lodges atJephsonGardensand dates fromaround 1850. It is a small meeting and exhibition space which can accommodateup to 15 people.

 

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How To Book: 

Book Online

Tickets formost of our events can be booked online. Follow the instructions on-screen fromthe what's on section. All bookings are made via a secure server so you can besure that your details remain safe at all times. On completing your booking youwill be sent an email confirmation which will act as your tickets. We do notcharge booking charges or other fees on top of your tickets price.

Unfortunatelywe are unable to accept bookings for Wheelchair spaces Online. Please call theBox Office on 01926 334418 or send an email with your seating requirements toboxoffice@warwickdc.gov.uk.

In Person

The BoxOffice is open from 10.00am - 5.00pm Monday to Friday at the Town Hall on TheParade in Leamington Spa, and at the Royal Spa Centre from 1 hourprior to the start of the show until 15 minutes after it has started.

By Phone

Our 24 hr,7 days a week credit card hotline is0845218 3540(calls charged at local rate)
For customers with specific seat requirements or for group bookings pleasecontact01926 334418

By Post

Includeyour name, address, phone number, performance details and tickets required.Please make cheques payable to Warwick District Council and post to:
Royal Spa Centre
Newbold Terrace
Royal Leamington Spa
CV32 4HN
Please enclose a SAE

Email

boxoffice@warwickdc.gov.uk

Reservations

We willreserve seats for most events for up to 7 days. After this timeunconfirmed seat reservations may be released for resale withoutfurther reference.

Refunds

Oncepurchased, tickets cannot be exchanged or money refunded. Tickets for sold outevents are accepted for re-sale at the discretion of the Box Office. A £2administration fee is charged per transaction if tickets are re-sold.

Latecomers

Latecomersmay not be admitted until a suitable break in the performance.

Ways to save

At theRoyal Spa Centre & Town Hall we fully appreciate the current economicsituation, so to ensure you can continue to have a great night out withoutfeeling the pinch we have introduced our 20% off deal - book 2 or more fullprice tickets for shows displaying the 20% off icon and benefit from thesaving!

    20% discount applies to the full adult ticket price only.20% discount does not apply to concessionary tickets.Discount is subject to availability of tickets allocated at the discounted price for each event.An equal number of tickets will be discounted for each event booked in one transaction. I.e. if 2 tickets are booked for show A, and 3 tickets for show B, 2 tickets for each show will be discounted, and the 3rd ticket for show B will be charged at the full price, or regular concessionary rate.A minimum of 2 shows must be booked in one transaction to trigger the 20% discount.Customers may book up to 50 shows in one transaction under the 20% discount offer.Tickets purchased under this or any other scheme may not be resold to a third party or for commercial gain.Availability of discounted tickets may vary from show to show.The Royal Spa Centre reserves the right to withdraw or amend this offer at any time.
Concessions

Concessionsare available for selected performances to Seniors, Children, Students andGroups. Children are classified as being 16 and under, unless specified otherwise.Proof of entitlement may be required on entrance. Groups and schools ratesare often available - please enquire at the Box Office.

Please notethat all children aged 2 and over must have their own ticket and sit in thetheatre seats. Children aged under 2 years of age may sit on an adult's knee.

Pushchairsand buggies cannot be allowed into the auditorium for Health and Safetyreasons. These can be left safely in the foyer area during the performance.

SpecificWheelchair spaces are available within the auditorium. Wheelchair spaces mustbe allocated at the time of booking with the Box Office. Please be aware thatbecause of the limitations of space we may be unable to accommodate wheelchairsfor customers who purchase tickets without informing Box Office that a space isneeded.

Customersseated in wheelchairs may purchase tickets at the lowest full price bandavailable. One accompanying person can purchase a ticket at half price.

Data Protection

The Royal SpaCentre is committed to upholding the Data Protection principles of goodpractice. When processing your booking we will ask you for your name, addressand telephone number. This is essential for all non-cash bookings. Please letus know if you would like to be kept informed about forthcoming events at TheRoyal Spa Centre when contacting the Box Office.

Royal Spa Centre

Newbold Terrace


CV32 4HN

Tel:01926 334418
Email: boxoffice@warwickdc.gov.uk

 
 

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