New Year 999 calls drop for first time since 2013

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Police PPP-141126-142617001

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Warwickshire Police have reported a drop in New Year’s Eve calls after preparing for the worst on what is usually their busiest night of the year.

Officers have thanked communities for not taking to the phones for non-emergencies with an 11 per cent drop in 999 calls on last year.

But phone operators still received one call every 116 seconds during the busiest hour between 1am and 2am.

It has been reported by the force that between 7pm on December 31, and 7am on New Year’s Day, 183 calls were made to the emergency number compared to 206 12 months ago.

This figure for Warwickshire is also smaller than it was for the same 12-hour slot in 2013.

Chief Inspector Sean Kent said despite extra officers being on patrol ready for a rise in incidents, the night was seen as a success within the force.

He said: “New Year’s Eve can be one of the busiest nights of the year to police, and we had extra resources in place over the festive period to meet the demand.

“I would like to thank our communities for their cooperation during this time.

“The reduction in 999 calls meant those genuinely in emergency situations were able to speak to someone as quickly as possible and get the help they required.

“I would continue to ask the public to think carefully about whether 999 is the correct service for their needs.”

Officers said that during the 12-hours, 98 per cent of all emergency calls were answered within 10 seconds.

Non emergency calls to police should continue to be made to 101.